Random thoughts from the airport in LA
First things first.
You don’t have the next Johnny Bench in the wings, you do have some prospects that might potentially be catchers of the future, but you want to win a world series in 2009 and your best possible chance to do that is with Jason Varitek catching. I’m happy for Tek. I wish it would have gone differently but as a friend/fan of his I do know that the process, and the salary will have no bearing on his effort or passion to be as good as he can.
I always enjoy being a customer of good businesses run by good people, with employees that seem to enjoy doing what they do. I have to mention two companies I was a customer of that both left a great impression on me this past week.
I flew SF to LA on Virgin America Airlines. Every single person we ran into from the gate ramp to the plane, to landing and off the plane was beyond kind. A few went out of their way to say hello and have a great day. I love that stuff.
We rented a Enterprise Rent-a-Car, and it was as smooth and quick and easy a customer experience as I’ve had in awhile. It was another company with people that truly seemed to be enjoying their jobs.
I am now a customer of both companies and will use their services over others when I have the opportunity. Oh and neither of those companies is or has paid me a dime to talk nice.
So to the team that flew us to Anaheim on Virgin, and the Enterprise folks at LA and SF, thanks for the nice week. You made the trip bearable.